Clinics and healthcare
AI patient service that operates the clinic’s schedule over WhatsApp: books, cancels, reschedules and reactivates patients.
AI patient service over the official WhatsApp Business Platform API that operates the clinic’s real system. Vitta understands patient requests in natural language and books, cancels, reschedules and confirms appointments against the clinic’s actual availability, reactivates patients who have not returned, and automates relationship messaging — with staff able to take over any conversation at any time.
What exists today
- AI patient service on the official WhatsApp API (Meta)
- Automatic booking, cancellation, rescheduling and confirmation
- Patient reactivation and relationship messaging
- Human handoff and per-contact AI control
- Google Calendar synchronization
- Clinic platform: schedule, patient records, digital intake forms, clinical documents, finance and management reports (modules configured per clinic)
What comes next
- Session transcription and reviewable clinical summary — in testing with synthetic data only, pending clinical and privacy validation
- Broader clinical assistant, always reviewed by the professional (planned)